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With our many years of experience Guastella Associates is able to offer comprehensive strategic support and direction for water and wastewater utilities including:

  1. Operations Management

  • Assist in day-to-day decisions as to utility accounting and related impact on rates.

  • Resolve problems as to record keeping in accordance with regulatory requirements and prescribed system of accounts.

  • The development and implementation of a continual property record

  • Establish general policy and tariff provisions for customer service, billing, collecting, meter testing, complaint handling and customer relations problems.

  1. Administrative

  • Coordinate activities with regulatory agencies to assure compliance with rules, regulations, and orders.

  • Negotiations for purchase or sale of utility property and special contracts.

  1. Training

  • On-the-job training including specialized direction for various projects

  • Special educational seminars on all aspects of utility rates, financing, rules and regulatory requirements.

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Copyright © 2000 Guastella Associates, Inc., all rights reserved.
Guastella Associates, Inc. 100 Boylston Street - Suite 800, Boston, MA 02116
phone: 617.423.3030  fax: 617.423.2929